Technology that helps you measure & improve your ROIWatch a quick Intro
In this digital world, where E-commerce is booming, customers use the smart phone to make purchases more often than you even realize. Incoming phone calls are a critical component of gaining new business for a variety of companies across multiple industries. From all search-related conversions, 43% happen over the phone & 65% of businesses consider phone calls as their valuable source lead.
Unfortunately, they often go untracked & unanswered, which greatly undervalues the impact of traditional as well as digital Ads on leads and conversions.
MyTelly.in helps you to track these phone calls and enhances customer experience.
Consumers searching on smart phones prefer to call a business rather than fill out a web form. By giving them a phone number to click when they are ready to buy, you have already improved the customer experience.
By capturing customer information on-the-fly, you get the added benefit of being able to dynamically share this insight with your sales or customer service representatives - Knowing what your customer is interested in.
It provides a breakdown of the missed and answered calls received by your tracking numbers. You can use this report to reach those customers, understand your peak call times and to ensure calls are being answered accordingly.
By recording phone calls, you’re able to determine how effective your customer service is and identify where you could use some improvement, all with the ultimate goal of boosting customer satisfaction and conversion rates.
It allows the creation of personalized greetings and messages that can be customized according to your business needs.
Keep your customers informed about a public holiday or week-off day when they connect with you.
From traditional to digital ads, you can keep a track on all the engagements. It captures the complete marketing source that drove the call.
You can examine and analyze each of your campaigns with unparalleled precision in order to see actual correlations between your marketing efforts and results.
MyTelly.in can help businesses make smarter marketing decisions, which can lead to a reduction in wasteful spending and drive better ROI. Better ROI creates happy clients that stay with an business for a longer period of time.
By analyzing the results of both your digital and offline efforts, you’ll be able to get a better grasp of the success of your overall marketing strategy and hence, effective utilization of resources.
By MyTelly.in, you’ll be able to get a 360-degree view of customer behavior and gain a better sense of how to effectively reach your core audience.
Whispers keep the telecallers informed about the lead source thus ensuring all relevant information is passed on to the client.
With a virtual number in place, chances of missing customer call is minimal.
Dealers have the choice to mask or unmask the number on the server. If masked: dealer gets Virtual number in the SMS if unmasked dealer gets the customer's number.
We provide GSM connectivity thus bringing the downtime close to NIL. Connectivity is as high as 99%.
When the call quality is under constant check, customer experience is enhanced automatically.
Customer spots the virtual number either on your website or on an advertisement and calls on the same.
Server processes the request & matches the virtual number with the advertiser's number, meanwhile “Welcome Message” is played.
Server connects the call to the available sales adviser sequentially / parallelly.
A comprehensive report for all the calls received by the business owner.
Or more ROI
Availability for your business & clients
Times more conversions
Effort spent on collecting data