Get the App Request a Demo
Talk to sales +91 737 593 8857
Request a Demo
Home > Solutions > Virtual Number Solutions
MyTelly Virtual Number Solutions

Single Call Destination for All Your Customers

Say goodbye to confined telephone lines and get Virtual Number Solutions!
Request a Demo

What is a Virtual Phone Number Solution?

A Virtual Phone Number is a cloud-based number used by enterprises for routing incoming customer calls to the preferred agents as per customer queries.

Virtual phone numbers nowadays diminish the need for a real physical telephone number. Calls routed through virtual numbers can be tracked and monitored for performance.

MyTelly

How does Virtual Number Work?

  • The number dialed by the caller uses an application software to deliver the call to a real number selected by the client.
  • Since there is no telephone line, the calls can be forwarded to any mobile device or landline number.
  • The Virtual phone number acts as a router for transferring calls

Features of Virtual Mobile Number in India

Intelligent Call Routing

Call routing makes it easier for agents to forward customer queries to the available agents so that the waiting time of callers can be reduced.

Call Recordings

Using virtual mobile number service to enable recording calls and using them for future reference whenever needed.

Call Forwarding

Virtual mobile numbers make it easier to forward calls to agents on their mobile phones and landlines.

Parallel Calls

By utilizing virtual numbers, agents can attend infinite calls and handle the customers efficiently.

Call Reporting

Allows to get thorough analysis of data on the campaign run by the enterprise and the status of each call.

Call Differentiation

Agents can separate work calls from personal calls using this feature.

Streamline Sales & Customer Interactions with MyTelly
Call Now: +91 737 593 8857

Request a Demo

Benefits of Virtual Phone Number

Higher conversion rate

By using virtual numbers, you can track every inbound and outbound call which are potential business.... view more opportunities and engage with more customers to improve conversion rate

Call Masking

Call masking ensures zero lead leakage by hiding the details of both customer and agent during the incoming and... view more outgoing calls. Thus, maintaining customer privacy.

Track ROI

The virtual number allows enterprises to recognize and identify the success of their marketing... view more initiatives. Unique numbers are dedicated to each campaign and one can easily trace the campaign which has ended up with maximum calls.

Flexible Call Management

Virtual numbers make it Payment done but challan not updated convenient for enterprises to flexibly... view more manage their business as they are mapped with a landline or mobile numbers of agents which further helps in improving customer interaction.

Effective Lead Generation

Using virtual mobile numbers comes with an advantage of never missing a potential business lead... view more as all calls can be tracked and recorded easily along with analytics like call logs, peak call time and call recordings.

Call Whisper for Each Virtual Number

This feature helps an agent to understand the agenda of the customer prior to picking up the call. For... view more example, if a customer has called by clicking on an active ad campaign, the agent will be provided information regarding the purpose of the call.

What advantages does virtual number offers to businesses?

1

Zero loss of data

All the customer information and conversations are routed using a single number therefore, no data is lost.
2

Cost efficient

Virtual numbers are 40 – 80% less expensive than the traditional phone system.
3

Improved efficiency

Handle multiple calls and track conversations in real-time.
4

Personalized experience

Customers are directed to preferred agents without any hassle thus, providing them with a unique experience.

Frequently Asked Questions

Got a question? We've got answers. If you have some other questions, see our support center.

1 What is Virtual Number?

Virtual numbers help enterprises unite their distributed workforce with a single company number. Now your customers wouldn’t get irritated contacting different number to solve their issues. With just a single number, calls can easily select language preferences, set their locations and choose other particular specifications while calling on your virtual number.

2 Are Virtual Numbers normal phone numbers?

Virtual numbers mean that to anyone who calls it that it acts just like a "normal" phone number, but they give you more control over how calls to that number are routed.

3 How does Virtual Number work?

When customer dials/calls on Virtual number, the calls will land up to dedicated agents working as per the preferences set by the customer. With just a single number, calls can easily select language preferences, set their locations and choose other particular specifications while calling on your virtual number.

4 Can I port my existing phone number to Virtual Number?

Yes. You can.

5 Why do I need a Virtual Number?

Virtual numbers help enterprises unite their distributed workforce with a single company number. So, customers wouldn’t get irritated contacting different number to solve their issues.

6 Can I get Virtual MOBILE Number for SMS verification?

No.

7 Why do businesses use a virtual number?

Virtual numbers help enterprises unite their distributed workforce with a single company number. Now your customers wouldn’t get irritated contacting different number to solve their issues. With just a single number, calls can easily select language preferences, set their locations and choose other particular specifications while calling on your virtual number.

8Does MyTelly offer Toll Free number as Virtual Number?

Yes

What Our Clients Say

India’s Most Innovative Organizations Use MyTelly
Contact Us