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MyTelly Virtual Number Solutions

Single Call Destination for All Your Customers

Say no more to confined telephone lines and get Virtual Number Solutions!
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Virtual Number Solutions

Say no more to confined telephone lines and get Virtual Number Solutions! Whether you have a mobile, laptop, desktop or tablet, SME’s or large enterprises can effectively ease out their customer interactions through a virtual number.

Virtual numbers help enterprises unite their distributed workforce with a single company number. Now your customers wouldn’t get irritated contacting different numbers to solve their issues. With just a single number, callers can easily select language preferences, set their locations and choose other particular specifications while calling on your virtual number.

The calls will land up to dedicated agents working as per the preferences set by the customer. Virtual numbers help to keep your identity uniform while assisting enterprises to expand their wings.

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How does Virtual Number work?

  • Virtual phone numbers nowadays diminish the need for a real physical telephone number.
  • The number which the caller dials uses an application software to deliver the call to a real number selected by the client.
  • Since there is no telephone line, the calls can be forwarded to any mobile device or landline number.
  • The Virtual phone number acts as a router or a gateway to transfer calls.

Features

India’s First Solution Powered by GSM Connectivity

A virtual number powered by GSM connectivity helps enterprises attain 99.9% uptime guaranteed with extremely lower non-connectivity issues.

Effective Lead Generation

With the use of a Virtual number, you will never miss a potential business lead. Calls can be tracked and recorded easily along with analytics like call logs, peak... view more call time and call recordings. Managing customer expectations and experiences along-with driving conversion were never easy without Virtual numbers.

Flexible Call Management

With the use of Virtual numbers, enterprises can now work flexibly. Virtual Numbers are mapped with a landline or mobile numbers of agents. This helps flexibly... view moremanaging your business without being tied up at a designated area thus simplifying interactions anytime & anywhere.

Call Recording

MyTelly helps to record the calls answered by your workforce through the use of virtual numbers. Calls can be tracked and recorded for audit purpose... view more which will help enterprises to fix their deviations for seamless customer interactions.

Safeguarding Credentials of Agents and Customers

Call masking helps to armour personal phone numbers of both agents and customers for outgoing... view more and incoming calling thus securing vital information.

Allineating Calls in the Queue

Cases where all the agents are busy on calls, Customers are put through a virtual queue and a pleasant voice recording is played to engage the customer and avoid call cuts.

Call Whisper for Each Virtual Number

This feature of Virtual number helps an agent to understand what is the agenda of the customer prior to picking up the call. For e.g., If a customer... view more has called by clicking on an active ad campaign, the agent will be provided information regarding the purpose of the call. This helps the agent to get himself ready with the details and attend the call.

Track ROI

The virtual number allows enterprises to recognize and identify the success of their marketing initiatives. Unique numbers are dedicated to each... view more campaign as initiated by the enterprise and one can easily trace the campaign which has ended up with maximum calls. Allocating your budget on campaigns will be more simplified because you have got the right data on your screen with just a few clicks.

2000+ Customers Nationwide

More than 2000 customer built overtime, MyTelly provides 24/7 support, 365 days to help enterprises Invest in automation and efficiency with a highly... view more customized system to suit business needs.

Frequently Asked Questions

Got a question? We've got answers. If you have some other questions, see our support center.

1 What is Virtual Number?

Virtual numbers help enterprises unite their distributed workforce with a single company number. Now your customers wouldn’t get irritated contacting different number to solve their issues. With just a single number, calls can easily select language preferences, set their locations and choose other particular specifications while calling on your virtual number.

2 Are Virtual Numbers normal phone numbers?

Virtual numbers mean that to anyone who calls it that it acts just like a "normal" phone number, but they give you more control over how calls to that number are routed.

3 How does Virtual Number work?

When customer dials/calls on Virtual number, the calls will land up to dedicated agents working as per the preferences set by the customer. With just a single number, calls can easily select language preferences, set their locations and choose other particular specifications while calling on your virtual number.

4 Can I port my existing phone number to Virtual Number?

Yes. You can.

5 Why do I need a Virtual Number?

Virtual numbers help enterprises unite their distributed workforce with a single company number. So, customers wouldn’t get irritated contacting different number to solve their issues.

6 Can I get Virtual MOBILE Number for SMS verification?

No.

7 Why do businesses use a virtual number?

Virtual numbers help enterprises unite their distributed workforce with a single company number. Now your customers wouldn’t get irritated contacting different number to solve their issues. With just a single number, calls can easily select language preferences, set their locations and choose other particular specifications while calling on your virtual number.

8Does MyTelly offer Toll Free number as Virtual Number?

Yes
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