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All the Features you need to build a reliable and efficient business communication system

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Mytelly

IVR Solution

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Basic Features

  • Programmable Extensions (DTMF)
  • Dynamic Greetings
  • Time Based Routing
  • Voicemail
  • Mobile App Support

Advanced Features

  • Multi Agent Free Login
  • Sticky Agent
  • Advanced Call Forwarding - Incall Transfer
  • Pre & Post Call Hooks(Hook API)
  • Easy CRM / 3rd party Integration

Reports & Alerts

  • Real-Time Analytics
  • Detailed Call Logs with precise status
  • Email Reports
  • SMS Notification
  • Customized Reports
  • Call Recordings
Mytelly

Virtual Number Solution

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Basic Features

  • Dynamic Greetings
  • Time Based Routing
  • Multiple Agent mapping
  • Mobile App Support

Advanced Features

  • Multi Agent Free Login
  • Sticky Agent
  • Advanced Call Forwarding - Incall Transfer
  • Pre & Post Call Hooks(Hook API)
  • Easy CRM / 3rd party Integration

Reports & Alerts

  • Real-Time Analytics
  • Detailed Call Logs with precise status
  • Email Reports
  • SMS Notification
  • Customized Reports
  • Call Recordings
Mytelly

Dual Call Patching

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Basic Features

  • Click to Call (Incoming and outgoing Calls handling)
  • Blacklisting
  • Dynamic Greetings/Message for Call wait
  • Time Based Routing

Advanced Features

  • Customizable API
  • Multi Agent Free Login
  • Sticky Agent
  • Advanced Call Forwarding - Incall Transfer
  • Pre & Post Call Hooks(Hook API)
  • Easy CRM / 3rd party Integration

Reports & Alerts

  • Real-Time Analytics
  • Detailed Call Logs with precise status
  • Email Reports
  • SMS Notification
  • Customized Reports
  • Call Recordings
Mytelly

Bulk OBD Solution

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Basic Features

  • Easy Bulk contact upload
  • Run Multiple campaigns
  • Upload audio Files
  • Customizable text to speech option
  • Multi language support for text to speech

Advanced Features

  • In call DTMF transfers
  • Full API support
  • Campaign scheduler
  • 3rd party integrations

Reports & Alerts

  • Real-Time Analytics
  • Detailed Call Logs with precise status
  • Email Reports
  • SMS Notifications
  • Customized Reports
  • Call recordings
Mytelly

Bulk SMS Solution

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Basic Features

  • Single or bulk sms campaigns
  • Fully Customizable SMS template
  • Run Multiple campaigns

Advanced Features

  • Campaign scheduler
  • 3rd party integrations

Reports & Alerts

  • Real-Time Analytics
  • Email Reports
  • SMS Notification
  • Customized Reports
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